General Guidelines and Policies Agreed to at the Time of Purchase: The policies on this page were made to help us keep our prices low for our loyal customers,
and to weed out the customers that come here for all the wrong reasons. With that being said, all sales from our website are considered completely final - we do not
"rent" our security products so they can be returned to us in pieces. You have 72 hours to use and test your product and to notify us of any defects, damage,
operational or shipping errors. We reserve the right to change these policies as the industry dictates, at any time, and without prior notice.
Buyer and Seller Purchase Agreement: Your use of our site (browsing) and especially your completion of our purchasing process is the equivalent of your legal
"electronic signature" of approval and agreement to all of our site policies. Our system does not allow our customers to place an order until they have complied with
this request. We do this to confirm that both parties understand the expectations in entering a business agreement. If, after reviewing our policies, you place your
order, you are consenting to abide by our policies. We make every attempt to be fair and reasonable in our interactions. Should you have any questions, regarding
our policies or our product line, please ask prior to purchasing - by using our Contact Us page.
Alternate Shipping Destinations: All customers agree that they will be fully responsible for receiving their shipment and in no way will hold The Geek Factor, or
affiliates, responsible for items lost, damaged, or unable to be retrieved. Furthermore, all customers fully agree that they will not hold The Geek factor or its affiliates
responsible for errors made by USPS, UPS, or your local carrier to properly deliver items ordered or expected from the aforementioned. All sales are final when the
purchaser reveals an intent to "resell" or give any of our products to a third party. Only direct distributors of Spy-Tronix may resell our products under a valid warranty
as covered by our site policies. We do not honor most manufacturers warranties. We do however, provide replacement or refund in situations where deemed
warranted by Spy-tronix as covered in the policies herein. We do our best to ship your order to the proper location requested, and we will do our best to contact you
via email to clarify your shipping address; but if you do not respond to our email - we do reserve the right to ship the item to the billing address used for the order. If
out of stock or unforeseen events prevent us from fulfilling your order, we will ship a partial order or cancel it entirely depending on the circumstances.
Order Cancellations: We ship fast. So if you need to cancel an order, you must quickly Contact Us to stop us from processing your order. If your order has already
been processed, packed or shipped, it cannot be canceled. Cancellations cost us time and processing expenses, therefore your credit card will be charged a
cancellation fee (20% of your order subtotal - shipping is non-refundable) to cover the time and fees we incur in reversing or retracting your order. If your product has
shipped and you refuse delivery, you will be held responsible for the cost of shipping in both directions in addition to the 20% cancellation fee mentioned above.
Returns: All items returned to our warehouse are considered "returns." This includes packages that were shipped to the buyer and returned due to no signer,
unclaimed, refused, undeliverable as addressed, etc.. The Geek Factor is not responsible for shipping errors of any kind. You may initiate a return process if
authorized by The Geek Factor, LLC. You must request a Return Merchandise Authorization (RMA) code, you will then be required to fill out our RMA request form -
we will provide a link to our RMA request form after our customer service team has approved your return. Your request for a return must be received within three days
after receipt of your item. We will not honor requests for returns in which the merchandise has sat unclaimed for an extended period of time, or was not picked up in
a timely manner as deemed by The Geek Factor. After you fill out our RMA form - we will supply you with a RMA # and full instructions for returning your merchandise
to us. Items sent back to us without a valid RMA will be refused - no exceptions.
In short, (1) We reserve the right to perform minor troubleshooting, with you, for all of our products; (2) Returns must be requested to our Customer Service within 3
days of receiving your order; (3) If warranted, our Customer Service will provide you with a link to our RMA request form; (4) If approved, we'll send you an RMA # and
instructions on how to return your package to us. Please ensure that the item is in its original condition (including: packaging, manuals, warranties, accessories,
security seals, and shrink wrap). We must receive your returned item within 15 days of when we originally shipped it to you - or your return will be refused.
Therefore, customers that let the package sit in their post office, or fail to sign for and receive it, for a prolonged period of time are not authorized for a return
of any kind. Please allow us 5 - 10 business days from the time we receive the item to process your return. Abused, mishandled, damaged, or merchandise
returned with missing items are not eligible for a refund and will be returned to the customer. For your protection, please obtain a tracking number for your return.
The customer must pay all costs related to return shipping. After receiving and inspecting the returned merchandise, and if it is truly found to be defective, we will
either exchange the item or reimburse your credit card up to $8 for the cost of re-shipping the item to us.
Non-Defective Returns: Again, we urge you to ask all question prior to purchasing from our site by using our Contact Us form; please refer to the first paragraph at
the top of this page - all sales are final unless your product is defective upon receipt. Items returned, that are being claimed as defective or damaged, WILL BE
SUBJECT to a 20% restocking fee if they are found to be in normal working order. Please read the manual and feel free to Contact our Customer Service for help in
using your product(s).
We will not accept returns regarding certain situations. For example, but not limited to, such as the following:
- Open or used products that are not found to be "truly" defective within the first three days of use.
- Fees for technical service performed or shipping to the customer of any kind
- Single use products such as pepper spray
- Custom built surveillance products, hidden cameras, digital video recorders (DVRs)
- Counter-surveillance devices, bug detectors, rf cameras
- Other select items, as noted on the product detail page.
- It is understood by the buyer that all sales on the above listed items are final unless we dictate otherwise on a case-by-case basis.
Unjustified Credit Card Chargebacks: A chargeback is when a customer disputes a charge made on his/her card. If the card holder did not authorize the purchase,
we will work with you and your creditor to ensure the situation is resolved properly. However, in accordance with your full agreement to our site policies at the time of
your purchase, we will charge a $35 penalty fee for every unjustified credit card chargeback against our company - as well as all attempted chargebacks that we are
able to reverse by defending our case. We will also report all unjustified chargebacks to ChargeBackProtection.org, thereby banning you from placing orders with
any business that uses ChargeBackProtection.org.
Examples of unjustified chargebacks are: When any customer issues an unjustified or proved misleading complaint, a customer starts an unwarranted dispute
with his credit card company, a customer refuses to pay, a customer ships the product without going through the RMA process and starts a dispute, a customer
disregards any of our site policies after agreeing to them, a customer initiates a chargeback when they have already been refunded, and etc. In the event that a
chargeback is placed on a purchase, we reserve the right to report the incident for inclusion in a chargeback abuser database. The information reported will include
full name, email, order date, order amount, IP address, full address and phone number.
Buyer Remorse: Due to abuse, mis-information and less-than honest attempts at obtaining an RMA (Return Merchandise Authorization), we use the initial RMA
request to determine most RMA qualifications. We do not guarantee an item will work for a customer's intended purpose but, that the item will function as advertised
on our website. No buyer's remorse, and no refunds given for mistaken assumptions.
Customer service: Due to the nature of our products, all customer service is handled via email only. Only our licensed vendors, distributors, manufacturers, and our
E-commerce partners have access to our phone lines. Email initiated by a customer or potential customer will usually receive a response approximately within 3 to
72 hours; all email is answered in the order it is received; for faster service, provide the billing name or order number supplied for your transaction. If we do not
receive a response to our reply of any correspondence we provide you within 72 hours after it was sent, we will consider the issue(s) closed. We have the right not to
answer any email or correspondence we deem suspicious in nature. Email with unrecognized names, subject matter, or contents will also be deleted by our spam
filters. Customers who choose to ask last minute questions about the product in our “customer comments” box at the time of purchase will not be answered.
Using our products: By placing an order with us the customer agrees to have, hire or acquire the knowledge and skill required to follow installation instructions,
operational instructions, and proper procedures for using any item purchased from our site. Our customer service is available to help you, offer tips, or to guide you
through set-up with your chosen product - but we are NOT responsible (and only offer limited guidance) for computer compatibility issues, connection issues, driver
installation issues, file saving and upload, etc. Proper battery installation, removal, and charging is always the basic responsibility of the purchaser.
Where we ship / Damaged shipments : Products damaged upon receipt by the customer must be proven, and confirmed, by the shipper in written form to obtain
compensation from the shipper. We do not ship products to the state of Idaho or outside of the United States of America. USPS is our primary shipper - so we do
ship to P.O. Boxes; we do ship to APO/FPO addresses; but we do not ship to coastal water (U.S. Territories) addresses of the U.S. A.
Promotional Offers: A buyer who purchases under a promotional offer such as, but not limited to free shipping or sale items will be subject to a full price charge on
their credit card for the item(s) should they return any part of the original order. To prevent and deter fraud, there are absolutely no cash refunds (only in store credit)
on these special offers which offer some sort of discount and/or product for free; these are usually are set for a limited time. Unsure? Ask prior to your purchase.
Attempted Fraud: We reserve the right to decline and cancel orders that so much as hint towards the possibility of fraud. Attempted fraudulent orders will result in
your IP address, and full order information, being sent to the Federal Cyber Crime Bureau, the Post Master General, local law enforcement authorities, and to your
credit card provider for appropriate action; which normally results in tarnishing your credit history and profile.
Shipping Errors: You have 48 hours from the receipt of the wrong merchandise to email our customer service department and report the problem. Upon request, we
will cover the cost of return shipping, not to exceed $10.00 dollars. If we do not hear from the buyer and or recipient within the proper time frame regarding an error,
(Reasonable time frame discussed herein determined by Spy-Tronix Warehouse and/or its affiliates) or if Spy-Tronix warehouse does not have the merchandise in
their possession, or if recipent/customer does not provide updates pertaining to wrong merchandise and its whereabouts, the credit card used in the transaction in
question may be charged and/or all sales will be final. The charge may be refunded per our discretion. (i.e., missing products or items from your order).
and to weed out the customers that come here for all the wrong reasons. With that being said, all sales from our website are considered completely final - we do not
"rent" our security products so they can be returned to us in pieces. You have 72 hours to use and test your product and to notify us of any defects, damage,
operational or shipping errors. We reserve the right to change these policies as the industry dictates, at any time, and without prior notice.
Buyer and Seller Purchase Agreement: Your use of our site (browsing) and especially your completion of our purchasing process is the equivalent of your legal
"electronic signature" of approval and agreement to all of our site policies. Our system does not allow our customers to place an order until they have complied with
this request. We do this to confirm that both parties understand the expectations in entering a business agreement. If, after reviewing our policies, you place your
order, you are consenting to abide by our policies. We make every attempt to be fair and reasonable in our interactions. Should you have any questions, regarding
our policies or our product line, please ask prior to purchasing - by using our Contact Us page.
Alternate Shipping Destinations: All customers agree that they will be fully responsible for receiving their shipment and in no way will hold The Geek Factor, or
affiliates, responsible for items lost, damaged, or unable to be retrieved. Furthermore, all customers fully agree that they will not hold The Geek factor or its affiliates
responsible for errors made by USPS, UPS, or your local carrier to properly deliver items ordered or expected from the aforementioned. All sales are final when the
purchaser reveals an intent to "resell" or give any of our products to a third party. Only direct distributors of Spy-Tronix may resell our products under a valid warranty
as covered by our site policies. We do not honor most manufacturers warranties. We do however, provide replacement or refund in situations where deemed
warranted by Spy-tronix as covered in the policies herein. We do our best to ship your order to the proper location requested, and we will do our best to contact you
via email to clarify your shipping address; but if you do not respond to our email - we do reserve the right to ship the item to the billing address used for the order. If
out of stock or unforeseen events prevent us from fulfilling your order, we will ship a partial order or cancel it entirely depending on the circumstances.
Order Cancellations: We ship fast. So if you need to cancel an order, you must quickly Contact Us to stop us from processing your order. If your order has already
been processed, packed or shipped, it cannot be canceled. Cancellations cost us time and processing expenses, therefore your credit card will be charged a
cancellation fee (20% of your order subtotal - shipping is non-refundable) to cover the time and fees we incur in reversing or retracting your order. If your product has
shipped and you refuse delivery, you will be held responsible for the cost of shipping in both directions in addition to the 20% cancellation fee mentioned above.
Returns: All items returned to our warehouse are considered "returns." This includes packages that were shipped to the buyer and returned due to no signer,
unclaimed, refused, undeliverable as addressed, etc.. The Geek Factor is not responsible for shipping errors of any kind. You may initiate a return process if
authorized by The Geek Factor, LLC. You must request a Return Merchandise Authorization (RMA) code, you will then be required to fill out our RMA request form -
we will provide a link to our RMA request form after our customer service team has approved your return. Your request for a return must be received within three days
after receipt of your item. We will not honor requests for returns in which the merchandise has sat unclaimed for an extended period of time, or was not picked up in
a timely manner as deemed by The Geek Factor. After you fill out our RMA form - we will supply you with a RMA # and full instructions for returning your merchandise
to us. Items sent back to us without a valid RMA will be refused - no exceptions.
In short, (1) We reserve the right to perform minor troubleshooting, with you, for all of our products; (2) Returns must be requested to our Customer Service within 3
days of receiving your order; (3) If warranted, our Customer Service will provide you with a link to our RMA request form; (4) If approved, we'll send you an RMA # and
instructions on how to return your package to us. Please ensure that the item is in its original condition (including: packaging, manuals, warranties, accessories,
security seals, and shrink wrap). We must receive your returned item within 15 days of when we originally shipped it to you - or your return will be refused.
Therefore, customers that let the package sit in their post office, or fail to sign for and receive it, for a prolonged period of time are not authorized for a return
of any kind. Please allow us 5 - 10 business days from the time we receive the item to process your return. Abused, mishandled, damaged, or merchandise
returned with missing items are not eligible for a refund and will be returned to the customer. For your protection, please obtain a tracking number for your return.
The customer must pay all costs related to return shipping. After receiving and inspecting the returned merchandise, and if it is truly found to be defective, we will
either exchange the item or reimburse your credit card up to $8 for the cost of re-shipping the item to us.
Non-Defective Returns: Again, we urge you to ask all question prior to purchasing from our site by using our Contact Us form; please refer to the first paragraph at
the top of this page - all sales are final unless your product is defective upon receipt. Items returned, that are being claimed as defective or damaged, WILL BE
SUBJECT to a 20% restocking fee if they are found to be in normal working order. Please read the manual and feel free to Contact our Customer Service for help in
using your product(s).
We will not accept returns regarding certain situations. For example, but not limited to, such as the following:
- Open or used products that are not found to be "truly" defective within the first three days of use.
- Fees for technical service performed or shipping to the customer of any kind
- Single use products such as pepper spray
- Custom built surveillance products, hidden cameras, digital video recorders (DVRs)
- Counter-surveillance devices, bug detectors, rf cameras
- Other select items, as noted on the product detail page.
- It is understood by the buyer that all sales on the above listed items are final unless we dictate otherwise on a case-by-case basis.
Unjustified Credit Card Chargebacks: A chargeback is when a customer disputes a charge made on his/her card. If the card holder did not authorize the purchase,
we will work with you and your creditor to ensure the situation is resolved properly. However, in accordance with your full agreement to our site policies at the time of
your purchase, we will charge a $35 penalty fee for every unjustified credit card chargeback against our company - as well as all attempted chargebacks that we are
able to reverse by defending our case. We will also report all unjustified chargebacks to ChargeBackProtection.org, thereby banning you from placing orders with
any business that uses ChargeBackProtection.org.
Examples of unjustified chargebacks are: When any customer issues an unjustified or proved misleading complaint, a customer starts an unwarranted dispute
with his credit card company, a customer refuses to pay, a customer ships the product without going through the RMA process and starts a dispute, a customer
disregards any of our site policies after agreeing to them, a customer initiates a chargeback when they have already been refunded, and etc. In the event that a
chargeback is placed on a purchase, we reserve the right to report the incident for inclusion in a chargeback abuser database. The information reported will include
full name, email, order date, order amount, IP address, full address and phone number.
Buyer Remorse: Due to abuse, mis-information and less-than honest attempts at obtaining an RMA (Return Merchandise Authorization), we use the initial RMA
request to determine most RMA qualifications. We do not guarantee an item will work for a customer's intended purpose but, that the item will function as advertised
on our website. No buyer's remorse, and no refunds given for mistaken assumptions.
Customer service: Due to the nature of our products, all customer service is handled via email only. Only our licensed vendors, distributors, manufacturers, and our
E-commerce partners have access to our phone lines. Email initiated by a customer or potential customer will usually receive a response approximately within 3 to
72 hours; all email is answered in the order it is received; for faster service, provide the billing name or order number supplied for your transaction. If we do not
receive a response to our reply of any correspondence we provide you within 72 hours after it was sent, we will consider the issue(s) closed. We have the right not to
answer any email or correspondence we deem suspicious in nature. Email with unrecognized names, subject matter, or contents will also be deleted by our spam
filters. Customers who choose to ask last minute questions about the product in our “customer comments” box at the time of purchase will not be answered.
Using our products: By placing an order with us the customer agrees to have, hire or acquire the knowledge and skill required to follow installation instructions,
operational instructions, and proper procedures for using any item purchased from our site. Our customer service is available to help you, offer tips, or to guide you
through set-up with your chosen product - but we are NOT responsible (and only offer limited guidance) for computer compatibility issues, connection issues, driver
installation issues, file saving and upload, etc. Proper battery installation, removal, and charging is always the basic responsibility of the purchaser.
Where we ship / Damaged shipments : Products damaged upon receipt by the customer must be proven, and confirmed, by the shipper in written form to obtain
compensation from the shipper. We do not ship products to the state of Idaho or outside of the United States of America. USPS is our primary shipper - so we do
ship to P.O. Boxes; we do ship to APO/FPO addresses; but we do not ship to coastal water (U.S. Territories) addresses of the U.S. A.
Promotional Offers: A buyer who purchases under a promotional offer such as, but not limited to free shipping or sale items will be subject to a full price charge on
their credit card for the item(s) should they return any part of the original order. To prevent and deter fraud, there are absolutely no cash refunds (only in store credit)
on these special offers which offer some sort of discount and/or product for free; these are usually are set for a limited time. Unsure? Ask prior to your purchase.
Attempted Fraud: We reserve the right to decline and cancel orders that so much as hint towards the possibility of fraud. Attempted fraudulent orders will result in
your IP address, and full order information, being sent to the Federal Cyber Crime Bureau, the Post Master General, local law enforcement authorities, and to your
credit card provider for appropriate action; which normally results in tarnishing your credit history and profile.
Shipping Errors: You have 48 hours from the receipt of the wrong merchandise to email our customer service department and report the problem. Upon request, we
will cover the cost of return shipping, not to exceed $10.00 dollars. If we do not hear from the buyer and or recipient within the proper time frame regarding an error,
(Reasonable time frame discussed herein determined by Spy-Tronix Warehouse and/or its affiliates) or if Spy-Tronix warehouse does not have the merchandise in
their possession, or if recipent/customer does not provide updates pertaining to wrong merchandise and its whereabouts, the credit card used in the transaction in
question may be charged and/or all sales will be final. The charge may be refunded per our discretion. (i.e., missing products or items from your order).
| The Geek Factor, LLC. / www.spy-tronix.com Terms of Use, Legal Policies, and Policy Agreement |
Legal Disclaimer and Privacy Policy:
It is the responsibility of the Buyer, and not the Seller, to have knowledge of, obey, and comply with all applicable Local, State, and Federal laws in regard to the
purchasing, possession, and use of any item from The Geek Factor, LLC or www.spy-tronix.com. By placing an order with Spy-Tronix, the buyer confirms and agrees
that the products ordered will be used in a lawful manner, and that he/she is of Legal Age (18) to purchase these products. Furthermore, by placing an order with
Spy-Tronix, the Buyer agrees that he/she has read all information in this legal disclaimer and understands its contents. The buyer also agrees that, under no
circumstances will the buyer or user hold Spy-Tronix, the product manufacturers, or any other concerned affiliates liable for loss, damages, or injuries including any
circumstances arising out of the use, misuse, or malfunction of these products or services they represent. These products are tested in our factories and also in
our lab prior to shipping - we are not responsible for the electrical wiring in your home, broken outlets used with our products, etc.
* Stun Devices and Pepper Spray are restricted for sale or use in many cities and states as shown on the pages that we allow you to add them to your
shopping cart. We cannot, and will not, ship or sell to those locations. Additionally, the restricted cities and states shown on those pages is a mere guideline and
may be outdated as of today. It is your responsibility to check your local and state laws regarding stun devices prior to making a purchase. IF YOU PLACE AN
ORDER THAT IS BEING SHIPPED TO ONE OF THE RESTRICTED STATES OR CITIES - WE WILL CHARGE YOUR CREDIT CARD FOR A $5.00 PROCESSING FEE
AND YOU WILL BE BLOCKED FROM OUR WEB SITE.
Spy-Tronix reserves the right to refuse any sale or service, at any time, and without prior notification or explanation. Furthermore, at any time, Spy-Tronix reserves the
right to change any price or policy. For each visitor to our site, our server automatically recognizes only the consumer's IP address, but not the e-mail address. We
maintain all e-mail addresses of those who purchase from us and from those who "opt-in" to our e-mail list. The authorized e-mail addresses we maintain in our
database are used by us to contact only these consumers and customers for notification of New Products, Special Offers, or just to say Thank You for patronizing Spy-
Tronix.com. If you do not want to receive e-mail from us in the future, then do not check the box in our shopping cart. Spy-Tronix, and its associates reserve the right
to contact any and all individuals regarding a dispute involving merchandise or where we deem necessary by using supplied information such as customer's phone
number, billing/shipping address, email, personal data, or contacting parties associated with the individual we are inquiring about. Should any litigation arise
regarding a transaction associated with The Geek Factor, LLC. or its affiliates, we reserve the right to charge the buyers credit card used in the original transaction or
disputed transaction any and all fees accrued in the process of proving our case.
Spy-Tronix will not willingly sell, trade, solicit, or reveal any of your personal, financial, or contact information to non-business related parties. Spy-Tronix's World Wide
Web Site is hosted by Yahoo!, and our Secure on-line Merchant Account is managed by Card Service International and American Express; please refer to the primary
website for these companies to obtain the full scope of their privacy policies. Rest assured, your transaction is seen as simply "a valued transaction from a valued
customer," and it will not be used outside of the parameters stated in this paragraph. With respect to security: We always use industry-standard encryption
technologies when transferring and receiving consumer data exchanged with our site. We have appropriate and updated security measures in place to protect
against the loss, misuse, or alteration of information that we have collected from you at Spy-Tronix.com. We are not responsible for web or server errors originated
beyond our control, through acts of nature, widespread Internet crashes, or security breaches by our third party affiliates.
AS STATED ABOVE: We will not hesitate to report all unjustified chargebacks to ChargeBackProtection.org, thereby banning you from placing orders with any
business that uses ChargeBackProtection.org. >> As with all online transactions and shopping, nothing is forced, and you are free to shop elsewhere should you
disagree with our policies in anyway whatsoever.
If you feel that Spy-Tronix is not abiding by the policies on this page, then we encourage you to promptly Contact Us.
Important Legal Notice to Our Customers Concerning Audio and/or Video Recorders:
Video or Audio recorders may not be used to violate the privacy rights of others, or to access or intercept electronic communications in violation of wiretap statutes.
Phone tapping and eavesdropping is illegal in certain states.
In no way will The Geek Factor, LLC. or its affiliates and subsidiaries be held responsible for inappropriate use of this product. It is the responsibility of the
purchaser or user to ensure that conversations are only recorded in accordance with the law of the jurisdiction where the equipment is utilized. You cannot purchase
from our site without agreeing to all of our site policies.
IT IS THE SOLE RESPONSIBILITY OF THE BUYER TO CONSULT LEGAL COUNSEL FOR THE INTERPRETATION OF ANY LAWS APPLICABLE TO THE AREA OF
INTENDED USE OF THIS PRODUCT.
It is the responsibility of the Buyer, and not the Seller, to have knowledge of, obey, and comply with all applicable Local, State, and Federal laws in regard to the
purchasing, possession, and use of any item from The Geek Factor, LLC or www.spy-tronix.com. By placing an order with Spy-Tronix, the buyer confirms and agrees
that the products ordered will be used in a lawful manner, and that he/she is of Legal Age (18) to purchase these products. Furthermore, by placing an order with
Spy-Tronix, the Buyer agrees that he/she has read all information in this legal disclaimer and understands its contents. The buyer also agrees that, under no
circumstances will the buyer or user hold Spy-Tronix, the product manufacturers, or any other concerned affiliates liable for loss, damages, or injuries including any
circumstances arising out of the use, misuse, or malfunction of these products or services they represent. These products are tested in our factories and also in
our lab prior to shipping - we are not responsible for the electrical wiring in your home, broken outlets used with our products, etc.
* Stun Devices and Pepper Spray are restricted for sale or use in many cities and states as shown on the pages that we allow you to add them to your
shopping cart. We cannot, and will not, ship or sell to those locations. Additionally, the restricted cities and states shown on those pages is a mere guideline and
may be outdated as of today. It is your responsibility to check your local and state laws regarding stun devices prior to making a purchase. IF YOU PLACE AN
ORDER THAT IS BEING SHIPPED TO ONE OF THE RESTRICTED STATES OR CITIES - WE WILL CHARGE YOUR CREDIT CARD FOR A $5.00 PROCESSING FEE
AND YOU WILL BE BLOCKED FROM OUR WEB SITE.
Spy-Tronix reserves the right to refuse any sale or service, at any time, and without prior notification or explanation. Furthermore, at any time, Spy-Tronix reserves the
right to change any price or policy. For each visitor to our site, our server automatically recognizes only the consumer's IP address, but not the e-mail address. We
maintain all e-mail addresses of those who purchase from us and from those who "opt-in" to our e-mail list. The authorized e-mail addresses we maintain in our
database are used by us to contact only these consumers and customers for notification of New Products, Special Offers, or just to say Thank You for patronizing Spy-
Tronix.com. If you do not want to receive e-mail from us in the future, then do not check the box in our shopping cart. Spy-Tronix, and its associates reserve the right
to contact any and all individuals regarding a dispute involving merchandise or where we deem necessary by using supplied information such as customer's phone
number, billing/shipping address, email, personal data, or contacting parties associated with the individual we are inquiring about. Should any litigation arise
regarding a transaction associated with The Geek Factor, LLC. or its affiliates, we reserve the right to charge the buyers credit card used in the original transaction or
disputed transaction any and all fees accrued in the process of proving our case.
Spy-Tronix will not willingly sell, trade, solicit, or reveal any of your personal, financial, or contact information to non-business related parties. Spy-Tronix's World Wide
Web Site is hosted by Yahoo!, and our Secure on-line Merchant Account is managed by Card Service International and American Express; please refer to the primary
website for these companies to obtain the full scope of their privacy policies. Rest assured, your transaction is seen as simply "a valued transaction from a valued
customer," and it will not be used outside of the parameters stated in this paragraph. With respect to security: We always use industry-standard encryption
technologies when transferring and receiving consumer data exchanged with our site. We have appropriate and updated security measures in place to protect
against the loss, misuse, or alteration of information that we have collected from you at Spy-Tronix.com. We are not responsible for web or server errors originated
beyond our control, through acts of nature, widespread Internet crashes, or security breaches by our third party affiliates.
AS STATED ABOVE: We will not hesitate to report all unjustified chargebacks to ChargeBackProtection.org, thereby banning you from placing orders with any
business that uses ChargeBackProtection.org. >> As with all online transactions and shopping, nothing is forced, and you are free to shop elsewhere should you
disagree with our policies in anyway whatsoever.
If you feel that Spy-Tronix is not abiding by the policies on this page, then we encourage you to promptly Contact Us.
Important Legal Notice to Our Customers Concerning Audio and/or Video Recorders:
Video or Audio recorders may not be used to violate the privacy rights of others, or to access or intercept electronic communications in violation of wiretap statutes.
Phone tapping and eavesdropping is illegal in certain states.
In no way will The Geek Factor, LLC. or its affiliates and subsidiaries be held responsible for inappropriate use of this product. It is the responsibility of the
purchaser or user to ensure that conversations are only recorded in accordance with the law of the jurisdiction where the equipment is utilized. You cannot purchase
from our site without agreeing to all of our site policies.
IT IS THE SOLE RESPONSIBILITY OF THE BUYER TO CONSULT LEGAL COUNSEL FOR THE INTERPRETATION OF ANY LAWS APPLICABLE TO THE AREA OF
INTENDED USE OF THIS PRODUCT.
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