General Guidelines and Policies Agreed to at the Time of Purchase: The policies on this page were made to help us keep our prices low for our loyal customers, and to
weed out the customers that come here for all the wrong reasons. With that being said, all sales from our website are considered completely final - we do not "rent" our
security products so they can be returned to us in pieces. You have 72 hours to use and test your product and to notify us of any defects, damage, operational or shipping
errors. We reserve the right to change these policies as the industry dictates, at any time, and without prior notice.
Buyer and Seller Purchase Agreement: Your use of our site (browsing) and especially your completion of our purchasing process is the equivalent of your legal "electronic
signature" of approval and agreement to all of our site policies. Our system does not allow our customers to place an order until they have complied with this request. We do
this to confirm that both parties understand the expectations in entering a business agreement. If, after reviewing our policies, you place your order, you have consented to
abide by our policies in full. We make every attempt to be fair and reasonable in our interactions. All sales are final when the purchaser reveals an intent to "resell", to give, or
to install any of our products to a third party. Only direct distributors of Spy-Tronix may resell our products under a valid warranty as covered by our site policies. We do not
honor most manufacturers warranties due to the repeated and deliberate abuse of those warranties by a portion of our customers. We do however, provide replacement or
refund in situations where deemed warranted by Spy-tronix as covered in the policies herein. Should you have any questions, regarding our policies or our product line,
please ask prior to purchasing - by using our Contact Us page.
Alternate Shipping Destinations: Your shipping address must match the billing address where your monthly credit card statement is mailed. If not, then please contact your
credit card company to add the alternate shipping address as an authorized secondary address. (Use the 1-800 # on the back of your credit card.) All customers agree that
they will be fully responsible for receiving their shipment and in no way will hold The Geek Factor, or affiliates, responsible for items lost, damaged, for shipping errors made
by USPS, UPS, or your local carrier. If you opt to use a different shipping address (other than the billing address) and we cannot verify that address or your relation to that
address for any reason, we reserve the right to ship to the billing address without prior notification to you. If an out of stock item prevents us from fulfilling your order, we will
ship a partial order or cancel it entirely depending on the circumstances. For your/our prevention of fraud; all shipments must be signed for - there are no exceptions.
Order Cancellations: We ship fast. So if you need to cancel an order, you must quickly Contact Us to stop us from processing your order. If your order has already been
processed, packed or shipped, it cannot be canceled. Cancellations cost us time and processing expenses, therefore your credit card will be charged a cancellation fee
(20% of your order subtotal - shipping is non-refundable) to cover the time and fees we incur in reversing or retracting your order. If your product has shipped and you refuse
delivery, you will be held responsible for the cost of shipping in both directions in addition to the 20% cancellation fee mentioned above.
Returns: All items returned to our warehouse are considered "returns." This includes packages that were shipped to the buyer and returned due to no signer, unclaimed,
refused, undeliverable as addressed, etc.. The Geek Factor is not responsible for shipping errors of any kind. You may initiate a return process if authorized by The Geek
Factor, LLC. You must request a Return Merchandise Authorization (RMA) code, you will then be required to fill out our RMA request form - we will provide a link to our RMA
request form after our customer service team has approved your return. Your request for a return must be received within three days after receipt of your item. We will not
honor requests for returns in which the merchandise has sat unclaimed for an extended period of time, or was not picked up in a timely manner as deemed by The Geek
Factor. After you fill out our RMA form - we will supply you with a RMA # and full instructions for returning your merchandise to us. Items sent back to us without a valid RMA
will be refused - no exceptions. Audio or video recordings found on returned products, or in the memory of returned products, immediately become our property and we
reserve the right to use them in any means necessary to defend ourselves against a customer that has claimed the product did not work as advertised.
In short, (1) We reserve the right to perform minor troubleshooting, with you, for all of our products; (2) Returns must be requested to our Customer Service within 3 days of
receiving your order; (3) If warranted, our Customer Service will provide you with a link to our RMA request form; (4) If approved, we'll send you an RMA # and instructions on
how to return your package to us. Please ensure that the item is in its original condition (including: packaging, manuals, warranties, accessories, security seals, and shrink
wrap). We must receive your returned item within 15 days of when we originally shipped it to you - or your return will be refused. Therefore, customers that let the
package sit in their post office, or fail to sign for and receive it, for a prolonged period of time are not authorized for a return of any kind. Please allow us 5 - 10 business
days from the time we receive the item to process your return. Abused, mishandled, damaged, or merchandise returned with missing items are not eligible for a refund and
will be returned to the customer. For your protection, please obtain a tracking number for your return. The customer must pay all costs related to return shipping. After
receiving and inspecting the returned merchandise, and if it is truly found to be defective, we will either exchange the item or reimburse your credit card up to $10 for the cost of
re-shipping the item to us.
Non-Defective Returns: Again, we urge you to ask all question prior to purchasing from our site by using our Contact Us form; please refer to the first paragraph at the top of
this page - all sales are final unless your product is defective upon receipt. Items returned, that are being claimed as defective or damaged, WILL BE SUBJECT to a 25%
restocking fee if they are found to be in normal working order. Please read the manual and feel free to Contact our Customer Service for help in using your product(s). A
standard technician's fee of $20.00 will be charged to all non-defective returns that are sent back to the customer.
We will not accept returns regarding certain situations. For example, but not limited to, such as the following:
- Open or used products that are not found to be "truly" defective within the first three days of use.
- Fees for technical service performed or shipping to the customer of any kind
- Single use products such as pepper spray
- Custom built surveillance products, hidden cameras, digital video recorders (DVRs)
- Counter-surveillance devices, bug detectors, rf cameras
- Other select items, as noted on the product detail page.
- It is understood by the buyer that all sales on the above listed items are final unless we dictate otherwise on a case-by-case basis.
Unjustified Credit Card Chargebacks: A chargeback is when a customer disputes a charge made on his/her card. If the card holder did not authorize the purchase, we will
work with you and your creditor to ensure the situation is resolved properly. However, in accordance with your full agreement to our site policies at the time of your purchase,
we will charge a $35 penalty fee for every unjustified credit card chargeback against our company - as well as all attempted chargebacks that we are able to reverse by
defending our case. We will also report all unjustified chargebacks to ChargeBackProtection.org, thereby banning you from placing orders with any business that uses
ChargeBackProtection.org.
Examples of unjustified chargebacks are: When any customer issues an unjustified or proved misleading complaint, a customer starts an unwarranted dispute with his
credit card company, a customer refuses to pay, a customer ships the product without going through the RMA process and starts a dispute, a customer disregards any of our
site policies after agreeing to them, a customer initiates a chargeback when they have already been refunded, and etc. In the event that a chargeback is placed on a
purchase, we reserve the right to report the incident for inclusion in a chargeback abuser database. The information reported will include full name, email, order date, order
amount, IP address, full address and phone number.
Buyer Remorse: Due to abuse, mis-information and less-than honest attempts at obtaining an RMA (Return Merchandise Authorization), we use the initial RMA request to
determine most RMA qualifications. We do not guarantee an item will work for a customer's intended purpose but, that the item will function as advertised on our website. No
buyer's remorse, and no refunds given for mistaken assumptions.
Customer service: Due to the nature of our products, all customer service is handled via email only. Only our licensed vendors, distributors, manufacturers, and our E-
commerce partners have access to our phone lines. Email initiated by a customer or potential customer will usually receive a response approximately within 3 to 72 hours; all
email is answered in the order it is received; for faster service, provide the billing name or order number supplied for your transaction. If we do not receive a response to our
reply of any correspondence we provide you within 72 hours after it was sent, we will consider the issue(s) closed. We have the right not to answer any email or
correspondence we deem suspicious in nature. Email with unrecognized names, subject matter, or contents will also be deleted by our spam filters. Customers who
choose to ask last minute questions about the product in our “customer comments” box at the time of purchase will not be answered.
Using our products: By placing an order with us the customer agrees to have, hire or acquire the knowledge and skill required to follow installation instructions, operational
instructions, and proper procedures for using any item purchased from our site. Our customer service is available to help you, offer tips, or to guide you through set-up with
your chosen product - but we are NOT responsible (and only offer limited guidance) for computer compatibility issues, connection issues, driver installation issues, file saving
and upload, etc. Proper battery installation, removal, and charging is always the basic responsibility of the purchaser.
Where we ship / Damaged shipments : Products damaged upon receipt by the customer must be proven, and confirmed, by the shipper in written form to obtain
compensation from the shipper. We reserve the right to not ship or sell products within the state of Idaho. USPS is our primary shipper - so we do ship to P.O. Boxes, we do
ship to APO/FPO addresses, and we do ship to Canada, but we do not ship to coastal water (U.S. Territories) addresses of the U.S. A. ALL sales outside of the United States
are considered completely final in all aspects.
Promotional Offers: A buyer who purchases under a promotional offer such as, but not limited to free shipping or sale items will be subject to a full price charge on their credit
card for the item(s) should they return any part of the original order. To prevent and deter fraud, there are absolutely no cash refunds (only in store credit) on these special
offers which offer some sort of discount and/or product for free; these are usually are set for a limited time. Unsure? Ask prior to your purchase.
Attempted Fraud: We reserve the right to decline and cancel orders that so much as hint towards the possibility of fraud. Attempted fraudulent orders will result in your IP
address, and full order information, being sent to the Federal Cyber Crime Bureau, the Post Master General, local law enforcement authorities, and to your credit card provider
for appropriate action; which normally results in tarnishing your credit history and profile.
Shipping Errors: You have 48 hours from the receipt of the wrong merchandise to email our customer service department and report the problem. Upon request, we will cover
the cost of return shipping, not to exceed $10.00 dollars. If we do not hear from the buyer and or recipient within the proper time frame regarding an error, (Reasonable time
frame discussed herein determined by Spy-Tronix Warehouse and/or its affiliates) or if Spy-Tronix warehouse does not have the merchandise in their possession, or if
recipent/customer does not provide updates pertaining to wrong merchandise and its whereabouts, the credit card used in the transaction in question may be charged and/or
all sales will be final. The charge may be refunded per our discretion. (i.e., missing products or items from your order).
Coupons and Coupon Codes: Occasionally we will offer limited time savings through coupons or other means; they can be changed, modified, started or stopped at anytime
without prior notice through our side. Very simply put, the correct coupon code must be entered during the checkout process for that specific order - or the discount will not be
given. Customers that do not enter the code correctly, or forget to enter the code completely, are not qualified to receive the discount after their purchase.
weed out the customers that come here for all the wrong reasons. With that being said, all sales from our website are considered completely final - we do not "rent" our
security products so they can be returned to us in pieces. You have 72 hours to use and test your product and to notify us of any defects, damage, operational or shipping
errors. We reserve the right to change these policies as the industry dictates, at any time, and without prior notice.
Buyer and Seller Purchase Agreement: Your use of our site (browsing) and especially your completion of our purchasing process is the equivalent of your legal "electronic
signature" of approval and agreement to all of our site policies. Our system does not allow our customers to place an order until they have complied with this request. We do
this to confirm that both parties understand the expectations in entering a business agreement. If, after reviewing our policies, you place your order, you have consented to
abide by our policies in full. We make every attempt to be fair and reasonable in our interactions. All sales are final when the purchaser reveals an intent to "resell", to give, or
to install any of our products to a third party. Only direct distributors of Spy-Tronix may resell our products under a valid warranty as covered by our site policies. We do not
honor most manufacturers warranties due to the repeated and deliberate abuse of those warranties by a portion of our customers. We do however, provide replacement or
refund in situations where deemed warranted by Spy-tronix as covered in the policies herein. Should you have any questions, regarding our policies or our product line,
please ask prior to purchasing - by using our Contact Us page.
Alternate Shipping Destinations: Your shipping address must match the billing address where your monthly credit card statement is mailed. If not, then please contact your
credit card company to add the alternate shipping address as an authorized secondary address. (Use the 1-800 # on the back of your credit card.) All customers agree that
they will be fully responsible for receiving their shipment and in no way will hold The Geek Factor, or affiliates, responsible for items lost, damaged, for shipping errors made
by USPS, UPS, or your local carrier. If you opt to use a different shipping address (other than the billing address) and we cannot verify that address or your relation to that
address for any reason, we reserve the right to ship to the billing address without prior notification to you. If an out of stock item prevents us from fulfilling your order, we will
ship a partial order or cancel it entirely depending on the circumstances. For your/our prevention of fraud; all shipments must be signed for - there are no exceptions.
Order Cancellations: We ship fast. So if you need to cancel an order, you must quickly Contact Us to stop us from processing your order. If your order has already been
processed, packed or shipped, it cannot be canceled. Cancellations cost us time and processing expenses, therefore your credit card will be charged a cancellation fee
(20% of your order subtotal - shipping is non-refundable) to cover the time and fees we incur in reversing or retracting your order. If your product has shipped and you refuse
delivery, you will be held responsible for the cost of shipping in both directions in addition to the 20% cancellation fee mentioned above.
Returns: All items returned to our warehouse are considered "returns." This includes packages that were shipped to the buyer and returned due to no signer, unclaimed,
refused, undeliverable as addressed, etc.. The Geek Factor is not responsible for shipping errors of any kind. You may initiate a return process if authorized by The Geek
Factor, LLC. You must request a Return Merchandise Authorization (RMA) code, you will then be required to fill out our RMA request form - we will provide a link to our RMA
request form after our customer service team has approved your return. Your request for a return must be received within three days after receipt of your item. We will not
honor requests for returns in which the merchandise has sat unclaimed for an extended period of time, or was not picked up in a timely manner as deemed by The Geek
Factor. After you fill out our RMA form - we will supply you with a RMA # and full instructions for returning your merchandise to us. Items sent back to us without a valid RMA
will be refused - no exceptions. Audio or video recordings found on returned products, or in the memory of returned products, immediately become our property and we
reserve the right to use them in any means necessary to defend ourselves against a customer that has claimed the product did not work as advertised.
In short, (1) We reserve the right to perform minor troubleshooting, with you, for all of our products; (2) Returns must be requested to our Customer Service within 3 days of
receiving your order; (3) If warranted, our Customer Service will provide you with a link to our RMA request form; (4) If approved, we'll send you an RMA # and instructions on
how to return your package to us. Please ensure that the item is in its original condition (including: packaging, manuals, warranties, accessories, security seals, and shrink
wrap). We must receive your returned item within 15 days of when we originally shipped it to you - or your return will be refused. Therefore, customers that let the
package sit in their post office, or fail to sign for and receive it, for a prolonged period of time are not authorized for a return of any kind. Please allow us 5 - 10 business
days from the time we receive the item to process your return. Abused, mishandled, damaged, or merchandise returned with missing items are not eligible for a refund and
will be returned to the customer. For your protection, please obtain a tracking number for your return. The customer must pay all costs related to return shipping. After
receiving and inspecting the returned merchandise, and if it is truly found to be defective, we will either exchange the item or reimburse your credit card up to $10 for the cost of
re-shipping the item to us.
Non-Defective Returns: Again, we urge you to ask all question prior to purchasing from our site by using our Contact Us form; please refer to the first paragraph at the top of
this page - all sales are final unless your product is defective upon receipt. Items returned, that are being claimed as defective or damaged, WILL BE SUBJECT to a 25%
restocking fee if they are found to be in normal working order. Please read the manual and feel free to Contact our Customer Service for help in using your product(s). A
standard technician's fee of $20.00 will be charged to all non-defective returns that are sent back to the customer.
We will not accept returns regarding certain situations. For example, but not limited to, such as the following:
- Open or used products that are not found to be "truly" defective within the first three days of use.
- Fees for technical service performed or shipping to the customer of any kind
- Single use products such as pepper spray
- Custom built surveillance products, hidden cameras, digital video recorders (DVRs)
- Counter-surveillance devices, bug detectors, rf cameras
- Other select items, as noted on the product detail page.
- It is understood by the buyer that all sales on the above listed items are final unless we dictate otherwise on a case-by-case basis.
Unjustified Credit Card Chargebacks: A chargeback is when a customer disputes a charge made on his/her card. If the card holder did not authorize the purchase, we will
work with you and your creditor to ensure the situation is resolved properly. However, in accordance with your full agreement to our site policies at the time of your purchase,
we will charge a $35 penalty fee for every unjustified credit card chargeback against our company - as well as all attempted chargebacks that we are able to reverse by
defending our case. We will also report all unjustified chargebacks to ChargeBackProtection.org, thereby banning you from placing orders with any business that uses
ChargeBackProtection.org.
Examples of unjustified chargebacks are: When any customer issues an unjustified or proved misleading complaint, a customer starts an unwarranted dispute with his
credit card company, a customer refuses to pay, a customer ships the product without going through the RMA process and starts a dispute, a customer disregards any of our
site policies after agreeing to them, a customer initiates a chargeback when they have already been refunded, and etc. In the event that a chargeback is placed on a
purchase, we reserve the right to report the incident for inclusion in a chargeback abuser database. The information reported will include full name, email, order date, order
amount, IP address, full address and phone number.
Buyer Remorse: Due to abuse, mis-information and less-than honest attempts at obtaining an RMA (Return Merchandise Authorization), we use the initial RMA request to
determine most RMA qualifications. We do not guarantee an item will work for a customer's intended purpose but, that the item will function as advertised on our website. No
buyer's remorse, and no refunds given for mistaken assumptions.
Customer service: Due to the nature of our products, all customer service is handled via email only. Only our licensed vendors, distributors, manufacturers, and our E-
commerce partners have access to our phone lines. Email initiated by a customer or potential customer will usually receive a response approximately within 3 to 72 hours; all
email is answered in the order it is received; for faster service, provide the billing name or order number supplied for your transaction. If we do not receive a response to our
reply of any correspondence we provide you within 72 hours after it was sent, we will consider the issue(s) closed. We have the right not to answer any email or
correspondence we deem suspicious in nature. Email with unrecognized names, subject matter, or contents will also be deleted by our spam filters. Customers who
choose to ask last minute questions about the product in our “customer comments” box at the time of purchase will not be answered.
Using our products: By placing an order with us the customer agrees to have, hire or acquire the knowledge and skill required to follow installation instructions, operational
instructions, and proper procedures for using any item purchased from our site. Our customer service is available to help you, offer tips, or to guide you through set-up with
your chosen product - but we are NOT responsible (and only offer limited guidance) for computer compatibility issues, connection issues, driver installation issues, file saving
and upload, etc. Proper battery installation, removal, and charging is always the basic responsibility of the purchaser.
Where we ship / Damaged shipments : Products damaged upon receipt by the customer must be proven, and confirmed, by the shipper in written form to obtain
compensation from the shipper. We reserve the right to not ship or sell products within the state of Idaho. USPS is our primary shipper - so we do ship to P.O. Boxes, we do
ship to APO/FPO addresses, and we do ship to Canada, but we do not ship to coastal water (U.S. Territories) addresses of the U.S. A. ALL sales outside of the United States
are considered completely final in all aspects.
Promotional Offers: A buyer who purchases under a promotional offer such as, but not limited to free shipping or sale items will be subject to a full price charge on their credit
card for the item(s) should they return any part of the original order. To prevent and deter fraud, there are absolutely no cash refunds (only in store credit) on these special
offers which offer some sort of discount and/or product for free; these are usually are set for a limited time. Unsure? Ask prior to your purchase.
Attempted Fraud: We reserve the right to decline and cancel orders that so much as hint towards the possibility of fraud. Attempted fraudulent orders will result in your IP
address, and full order information, being sent to the Federal Cyber Crime Bureau, the Post Master General, local law enforcement authorities, and to your credit card provider
for appropriate action; which normally results in tarnishing your credit history and profile.
Shipping Errors: You have 48 hours from the receipt of the wrong merchandise to email our customer service department and report the problem. Upon request, we will cover
the cost of return shipping, not to exceed $10.00 dollars. If we do not hear from the buyer and or recipient within the proper time frame regarding an error, (Reasonable time
frame discussed herein determined by Spy-Tronix Warehouse and/or its affiliates) or if Spy-Tronix warehouse does not have the merchandise in their possession, or if
recipent/customer does not provide updates pertaining to wrong merchandise and its whereabouts, the credit card used in the transaction in question may be charged and/or
all sales will be final. The charge may be refunded per our discretion. (i.e., missing products or items from your order).
Coupons and Coupon Codes: Occasionally we will offer limited time savings through coupons or other means; they can be changed, modified, started or stopped at anytime
without prior notice through our side. Very simply put, the correct coupon code must be entered during the checkout process for that specific order - or the discount will not be
given. Customers that do not enter the code correctly, or forget to enter the code completely, are not qualified to receive the discount after their purchase.
| The Geek Factor, LLC. / www.spy-tronix.com Terms of Use, Legal Policies, and Policy Agreement |
Legal Disclaimer and Privacy Policy:
It is the responsibility of the Buyer, and not the Seller, to have knowledge of, obey, and comply with all applicable Local, State, and Federal laws in regard to the purchasing,
possession, and use of any item from The Geek Factor, LLC or www.spy-tronix.com. By placing an order with Spy-Tronix, the buyer confirms and agrees that the products
ordered will be used in a lawful manner, and that he/she is of Legal Age (18) to purchase these products. Furthermore, by placing an order with Spy-Tronix, the Buyer agrees
that he/she has read all information in this legal disclaimer and understands its contents. The buyer also agrees that, under no circumstances will the buyer or user hold
Spy-Tronix, the product manufacturers, or any other concerned affiliates liable for loss, damages, or injuries including any circumstances arising out of the use, misuse, or
malfunction of these products or services they represent. These products are tested in our factories and also in our lab prior to shipping - we are not responsible for the
electrical wiring in your home, broken outlets used with our products, etc.
* Pepper Spray is restricted for sale or use in many cities and states as shown on the pages that we allow you to add them to your shopping cart. We cannot, and will
not, ship or sell to those locations. Additionally, the restricted cities and states shown on those pages is a mere guideline and may be outdated as of today. It is your
responsibility to check your local and state laws regarding stun devices prior to making a purchase. IF YOU PLACE AN ORDER THAT IS BEING SHIPPED TO ONE OF THE
RESTRICTED STATES OR CITIES - WE WILL CHARGE YOUR CREDIT CARD FOR A $5.00 PROCESSING FEE AND YOU WILL BE BLOCKED FROM OUR WEB SITE.
Spy-Tronix reserves the right to refuse any sale or service, at any time, and without prior notification or explanation. Furthermore, at any time, Spy-Tronix reserves the right to
change any price or policy. For each visitor to our site, our server automatically recognizes only the consumer's IP address, but not the e-mail address. We maintain all e-mail
addresses of those who purchase from us and from those who "opt-in" to our e-mail list. The authorized e-mail addresses we maintain in our database are used by us to
contact only these consumers and customers for notification of New Products, Special Offers, or just to say Thank You for patronizing Spy-Tronix.com. If you do not want to
receive e-mail from us in the future, then do not check the box in our shopping cart. Spy-Tronix, and its associates reserve the right to contact any and all individuals regarding
a dispute involving merchandise or where we deem necessary by using supplied information such as customer's phone number, billing/shipping address, email, personal
data, or contacting parties associated with the individual we are inquiring about. Should any litigation arise regarding a transaction associated with The Geek Factor, LLC. or
its affiliates, we reserve the right to charge the buyers credit card used in the original transaction or disputed transaction any and all fees accrued in the process of proving our
case.
Spy-Tronix will not willingly sell, trade, solicit, or reveal any of your personal, financial, or contact information to non-business related parties. Spy-Tronix's World Wide Web Site
is hosted by Yahoo!, and our Secure on-line Merchant Account is managed by Card Service International and American Express; please refer to the primary website for these
companies to obtain the full scope of their privacy policies. Rest assured, your transaction is seen as simply "a valued transaction from a valued customer," and it will not be
used outside of the parameters stated in this paragraph. With respect to security: We always use industry-standard encryption technologies when transferring and receiving
consumer data exchanged with our site. We have appropriate and updated security measures in place to protect against the loss, misuse, or alteration of information that we
have collected from you at Spy-Tronix.com. We are not responsible for web or server errors originated beyond our control, through acts of nature, widespread Internet
crashes, or security breaches by our third party affiliates.
AS STATED ABOVE: We will not hesitate to report all unjustified chargebacks to ChargeBackProtection.org, thereby banning you from placing orders with any business that
uses ChargeBackProtection.org. >> As with all online transactions and shopping, nothing is forced, and you are free to shop elsewhere should you disagree with our policies
in anyway whatsoever.
If you feel that Spy-Tronix is not abiding by the policies on this page, then we encourage you to promptly Contact Us.
Important Legal Notice Concerning Audio and/or Video Recorders:
All of our products on our site are legal to have and purchase in the United States, but video or audio recorders may not be used to violate the privacy rights of others, or to
access or intercept electronic communications in violation of wiretap statutes. In no way will The Geek Factor, LLC. or its affiliates and subsidiaries be held responsible for
inappropriate use of your product. It is the responsibility of the purchaser or user to ensure that conversations are only recorded in accordance with the law of the jurisdiction
where the equipment is utilized. You cannot purchase from our site without agreeing to all of our site policies. IT IS THE SOLE RESPONSIBILITY OF THE BUYER TO
CONSULT LEGAL COUNSEL FOR THE INTERPRETATION OF ANY LAWS APPLICABLE TO THE AREA OF INTENDED USE OF THESE PRODUCTS.
Furthermore, by submitting an order to The Geek Factor, LLC., the buyer does hereby unconditionally stipulate:
1. That he/she is unconditionally bound by the Terms and Conditions stated on this page, or anywhere in our website, in their entirety.
2. That he/she is entering into a legal and lawfully binding purchase contract and said buyer does further agree to pay for all items ordered, shipping costs associated with
order, contract enforcement administrative costs, contract enforcement legal fees, contract enforcement collection fees, and chargeback research/response fees. In addition,
buyer also agrees to pay all aforementioned costs/fees/charges in the event that said buyer refuses shipment, fails to pick-up shipment from the carrier, or obtains a credit
card chargeback.
3. That the jurisdiction and venue for any legal or administrative action on behalf of or against The Geek Factor, LLC. will be located in Canyon County, State of Idaho.
It is the responsibility of the Buyer, and not the Seller, to have knowledge of, obey, and comply with all applicable Local, State, and Federal laws in regard to the purchasing,
possession, and use of any item from The Geek Factor, LLC or www.spy-tronix.com. By placing an order with Spy-Tronix, the buyer confirms and agrees that the products
ordered will be used in a lawful manner, and that he/she is of Legal Age (18) to purchase these products. Furthermore, by placing an order with Spy-Tronix, the Buyer agrees
that he/she has read all information in this legal disclaimer and understands its contents. The buyer also agrees that, under no circumstances will the buyer or user hold
Spy-Tronix, the product manufacturers, or any other concerned affiliates liable for loss, damages, or injuries including any circumstances arising out of the use, misuse, or
malfunction of these products or services they represent. These products are tested in our factories and also in our lab prior to shipping - we are not responsible for the
electrical wiring in your home, broken outlets used with our products, etc.
* Pepper Spray is restricted for sale or use in many cities and states as shown on the pages that we allow you to add them to your shopping cart. We cannot, and will
not, ship or sell to those locations. Additionally, the restricted cities and states shown on those pages is a mere guideline and may be outdated as of today. It is your
responsibility to check your local and state laws regarding stun devices prior to making a purchase. IF YOU PLACE AN ORDER THAT IS BEING SHIPPED TO ONE OF THE
RESTRICTED STATES OR CITIES - WE WILL CHARGE YOUR CREDIT CARD FOR A $5.00 PROCESSING FEE AND YOU WILL BE BLOCKED FROM OUR WEB SITE.
Spy-Tronix reserves the right to refuse any sale or service, at any time, and without prior notification or explanation. Furthermore, at any time, Spy-Tronix reserves the right to
change any price or policy. For each visitor to our site, our server automatically recognizes only the consumer's IP address, but not the e-mail address. We maintain all e-mail
addresses of those who purchase from us and from those who "opt-in" to our e-mail list. The authorized e-mail addresses we maintain in our database are used by us to
contact only these consumers and customers for notification of New Products, Special Offers, or just to say Thank You for patronizing Spy-Tronix.com. If you do not want to
receive e-mail from us in the future, then do not check the box in our shopping cart. Spy-Tronix, and its associates reserve the right to contact any and all individuals regarding
a dispute involving merchandise or where we deem necessary by using supplied information such as customer's phone number, billing/shipping address, email, personal
data, or contacting parties associated with the individual we are inquiring about. Should any litigation arise regarding a transaction associated with The Geek Factor, LLC. or
its affiliates, we reserve the right to charge the buyers credit card used in the original transaction or disputed transaction any and all fees accrued in the process of proving our
case.
Spy-Tronix will not willingly sell, trade, solicit, or reveal any of your personal, financial, or contact information to non-business related parties. Spy-Tronix's World Wide Web Site
is hosted by Yahoo!, and our Secure on-line Merchant Account is managed by Card Service International and American Express; please refer to the primary website for these
companies to obtain the full scope of their privacy policies. Rest assured, your transaction is seen as simply "a valued transaction from a valued customer," and it will not be
used outside of the parameters stated in this paragraph. With respect to security: We always use industry-standard encryption technologies when transferring and receiving
consumer data exchanged with our site. We have appropriate and updated security measures in place to protect against the loss, misuse, or alteration of information that we
have collected from you at Spy-Tronix.com. We are not responsible for web or server errors originated beyond our control, through acts of nature, widespread Internet
crashes, or security breaches by our third party affiliates.
AS STATED ABOVE: We will not hesitate to report all unjustified chargebacks to ChargeBackProtection.org, thereby banning you from placing orders with any business that
uses ChargeBackProtection.org. >> As with all online transactions and shopping, nothing is forced, and you are free to shop elsewhere should you disagree with our policies
in anyway whatsoever.
If you feel that Spy-Tronix is not abiding by the policies on this page, then we encourage you to promptly Contact Us.
Important Legal Notice Concerning Audio and/or Video Recorders:
All of our products on our site are legal to have and purchase in the United States, but video or audio recorders may not be used to violate the privacy rights of others, or to
access or intercept electronic communications in violation of wiretap statutes. In no way will The Geek Factor, LLC. or its affiliates and subsidiaries be held responsible for
inappropriate use of your product. It is the responsibility of the purchaser or user to ensure that conversations are only recorded in accordance with the law of the jurisdiction
where the equipment is utilized. You cannot purchase from our site without agreeing to all of our site policies. IT IS THE SOLE RESPONSIBILITY OF THE BUYER TO
CONSULT LEGAL COUNSEL FOR THE INTERPRETATION OF ANY LAWS APPLICABLE TO THE AREA OF INTENDED USE OF THESE PRODUCTS.
Furthermore, by submitting an order to The Geek Factor, LLC., the buyer does hereby unconditionally stipulate:
1. That he/she is unconditionally bound by the Terms and Conditions stated on this page, or anywhere in our website, in their entirety.
2. That he/she is entering into a legal and lawfully binding purchase contract and said buyer does further agree to pay for all items ordered, shipping costs associated with
order, contract enforcement administrative costs, contract enforcement legal fees, contract enforcement collection fees, and chargeback research/response fees. In addition,
buyer also agrees to pay all aforementioned costs/fees/charges in the event that said buyer refuses shipment, fails to pick-up shipment from the carrier, or obtains a credit
card chargeback.
3. That the jurisdiction and venue for any legal or administrative action on behalf of or against The Geek Factor, LLC. will be located in Canyon County, State of Idaho.
Third-Party Web Beacons: We use third-party web beacons from Yahoo! to help analyze where visitors go and what they do while visiting our website. Yahoo! may also use
anonymous information about your visits to this and other websites in order to improve its products and services and provide advertisements about goods and services of
interest to you. If you would like more information about this practice and to know your choices about not having this information used by Yahoo!, click here.
anonymous information about your visits to this and other websites in order to improve its products and services and provide advertisements about goods and services of
interest to you. If you would like more information about this practice and to know your choices about not having this information used by Yahoo!, click here.
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